Complaints and Appeals

Event/course Code GOV/21/045
Event/course type Governor Training
Event Description Training for Governors in applying the correct
procedures and protocols in respect of all non-curriculum complaints.

The 2 hour training session covers:

-Written policy for school
-Application and interpretation of policy
-Guidance in dealing with complaints – role of
Governors
-Issues of confidentiality and support for
individuals involved
-Panel meetings to hear complaint

There is an opportunity to discuss individual
issues with the course organiser at the conclusion of the training.
Training Objectives
Learning Outcomes
Tutors Carole Gregory
Subjects Governor training
Event/course administrator Governor Training (Governortraining@worcschildrenfirst.org.uk)
Event/course costs Log in to see prices
SessionSession DateSession TimeSession VenueMap
Session 1Thursday 6 May 202110:00 - 12:00Virtual Delivery

RoomMicrosoft Teams
Map
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