This website is run by WebBased Ltd (a third party organisation) in partnership with Worcestershire Children First and we want as many people as possible to be able to use this website. For example, that means you should be able to:

* change colours, contrast levels and fonts
* zoom in without the text spilling off the screen
* navigate most of the website using just a keyboard (including skip to content or skip to main navigation)
* navigate most of the website using speech recognition software
* listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand

AbilityNet (opens in a new window)has advice on making your device easier to use if you have a disability.

How accessible this website is
We know some parts of this website aren’t fully accessible –

* the text will not reflow in a single column when you change the size of the browser window
* you cannot modify the line height or spacing of text
* most older PDF documents are not fully accessible to screen reader software
* some of our online forms are difficult to navigate using just a keyboard
* you cannot skip to the main content when using a screen reader

What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact:

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in new window)

Technical information about our website’s accessibility
Worcestershire County Council (opens in new window) / Worcestershire Children First (opens in new window) is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Our WCC Accessibility notice is available here (opens in new window)

Issues with third-party applications
As WebBased Lit is a third-party application which might not all be fully accessible, but the third-party company are either in the process of reviewing their applications or have reviewed the applications and given a statement when the issues are going to be fixed.

To achieve this conformance level the site implements several methods to ensure content is easily accessible to a wide variety of users. You can read more and change your settings below.

Text size

The website design includes the facility to increase the text size across the entire site. Select one of the options below to change the text size:
Default | Medium | Large

Use of colour

This website enables you to alter the contrast of the screen by reversing the foreground and background colours, making the text easier to read. Select one of the options below to change the contrast setting:
High contrast | Standard colours

Where the meaning of text on the website is implied through the use of colour, there will always be associated text to indicate its meaning.

Text only

The website design includes the facility to remove images and style sheets, providing users with a simplified format. Select one of the options below to change the text only setting:
Text only | Display styles

Access keys

All functions on this site can be accessed using the keyboard only. Shortcut keys allow you to jump to different sections of the site.

S - Skip navigation
1 - Home page
2 - Latest news
3 - Site map
4 - Search
5 - Frequently Asked Questions (FAQ)
6 - Contact us
8 - Terms and conditions
9 - Code of practice
0 - Access key details

How to use access keys in different browsers

Internet Explorer : 'Alt + access key number' and then 'return' to go to page
Firefox : 'Alt + Shift + access key number' to go to page
Opera : 'Shift + Escape' then 'access key number' to go to page
Google Chrome : 'Alt + access key number' to go to page
Netscape Navigator : 'Alt + access key number' to go to page
Safari : Windows - 'Alt + access key number' to go to page
Mac - 'Ctrl + access key number' to go to page

Skip to content

There is a skip to content link at the top of every web page which moves the focus to the start of the main content on a web page.


All images on the website have alternative text (alt text), which is displayed when users have turned off images in their browser, or when they are using screen reader technology.

The text contained in the alt text will depend on the reason for the image:

Content images - will have alternative text with a summary of the image
Images used as links - will have alternative text with a summary of the image
Decorative images - will be given empty alternative text, so that they are silent when a screen reader reads the page

Valid HTML

The web pages on this site have been passed through a HTML Validator, which checks for any incorrect programming code against the W3C standards. Sites that pass these validation checks will be read more easily by screen reader technologies.

Header elements

Every web page within the site has appropriate headings, and where applicable subheadings. The headings provide logical breaks in the content and are indicated to users using screen reader technologies.

Field labels

All data entry fields on the site have an associated label for clarity when using screen reader technologies.


This website has a sitemap that lists all the pages on the site, providing the user with one click access to all web pages - Go to Sitemap

Navigating the site

You can move to different pages by using main categories on the menu bar at the top of each page. If you move your mouse over a button or link text you will notice the cursor change to a hand, this indicates that on selecting one of these options you will be directed to a different page.

Appropriate link and title text

Any text within the site that links to another page will clearly describe the new page; if you move your mouse over the text further information explaining the page will display in a standard tooltip.

Content that’s not within the scope of the accessibility regulations
Regulations do not apply to the following content of a website or mobile application of a public sector body

Older PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Online maps
Geographic Information System (GIS) maps, online maps, mapping services are exempt from meeting the accessibility regulations.

How we tested this website
Worcestershire County Council / Worcestershire Children First would use Wave accessibility evaluation Tool (Chrome Extenstion) (opens in new window) / to test the accessibility of WebBased Ltd (a third party organisation site)

What we’re doing to improve accessibility
Worcestershire County Council / Worcestershire Children First will work with WebBased Ltd (a third party organisation) the host of the site to improve accessibility.

This statement was prepared on June 2020. It was last updated on September 2020

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