During 2020 and 2021 due to the impact COVID was having on our workforce, schools, settings and governing boards we operated a flexible approach and did not adhere to our terms and conditions in relation to booking a training course or conference, with regards to cancellations and/or non-attendance.
We wanted to remind everyone that as the Government has now removed many, if not all, of its restrictions in relation to COVID that our terms and conditions are now back up and are fully in effect. Terms and conditions can be found within all of the training directories and on our training page on our main WCF website.
 
In addition when booking any training course or conference via CPD, our terms and conditions can be viewed / read and downloaded prior to submitting the request for a place.
 
Recently we have noticed a significant amount of people not attending training courses that have been booked for them.
 
We understand and appreciate that this may be for a variety of reasons including staffing issues within the school / setting on that day however, to support you can we remind you of the following:
• If a member of staff cannot attend a course, please let ourselves know so we can look at alternative dates and offer a transfer and / or offer the place out to someone on the waiting list
• If joining instructions are missing or cannot be found and they need to be re-sent, please allow a minimum of 5 days to get them re-sent and this can be done in a variety of ways.
 
The training team are here to help, as such any queries regarding any training booking, please contact them on 01905 844 420 or email workforcesupport@Worcschildrenfirst.org.uk.
 
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